New GGBC Customer Portal, “FBS Portal”
Dear GGBC users,
On Saturday, December 2nd, we will be replacing the current ordering and billing system (GeneSifter) with a new customer portal “FBS Portal” for Ordering, Scheduling, Invoice Management, and Utilization Reporting.
Please be advised of the following changes:
- FBS Portal: All ordering buttons on the GGBC website will point to the FBS Portal as of Saturday, December 2nd.
- UGA members: You will be able to logon to the FBS Portal using your MyID. All your lab and account information are in the Portal.
- Non-UGA members: All personal and affiliation information have been imported to the FBS Portal, and we will send email invitations from UGA@FBS.io asking you to set up your login credentials (username and password).
- Submitted Orders: Although the Genesifter system will not accept any new orders as of December 2nd, we will continue to use it to complete the submitted orders.
- GeneSifter Archive: You will have access to “GeneSifter Archive” for few months in case you need to download or archive your previous orders and invoices. There will be a new button pointing to “GeneSifter Archive” on the GGBC website.